Customer Inquiries at Giapana:
Order and Tracking Questions: If you have questions about your order or tracking number, please ensure that at least 2-5 days have passed since you placed your order, as this is the general processing time.
Switching Items: For inquiries regarding item exchanges, kindly provide us with your order number or send us a message.
Contact Information: If you need assistance or have concerns about Giapana, feel free to reach out to us using the following details:
- Address: Thon Dong Tuan Tam Hai, Nui Thanh, Quang Nam
- Email: contact.giapana@gmail.com
Thank you for choosing Giapana! We're here to help.